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Shipping

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We can deliver your goods right to your doorstep, your customer or direct to site. Our goal is to dispatch all orders from our warehouse within 1-3 working days. This allows us to pick the correct items and pack them carefully, ensuring that they won't get damaged during transit. To ensure timely delivery, we choose the fastest shipping option available, and we aim to deliver your order within 5 days. However, if you don't receive your goods after 6 working days, please don't hesitate to contact us at help@tco.co.uk. We'll investigate the issue and update you as soon as possible.

Delivery Options

  • Free Shipping UK on orders over £75 excluding VAT (3-5 working days)
  • Free Shipping to Scottish Highlands & Scotland Islands on orders over £75 excluding VAT (4-5 working days) and up to 1 metre (100cm item). No free shipping on items over 1 metre.
  • Standard Shipping for £5 excluding VAT (3-5 working days)
  • Northern Ireland, Channel Islands, Isle of Man, Isle of Wight, Isles of Scilly for £15 (4-5 working days)
  • Next Working Day Shipping for £7.50 please contact us at fastdelivery@tco.co.uk to arrange it.
    • Upto 1 metre (100 cm) items only
    • Any next-day delivery orders placed before the 2pm deadline will be dispatched on the same day and delivered on the following working day.
    • Any next day delivery orders placed before 2pm Friday deadline, it will be delivered the following Monday if not Public Holiday.
    • Please note that Next Working Day shipping may take longer for these postcode & locations:
      • Northern Ireland, the Scottish Islands, the Scottish Highlands, the Channel Islands, the Isle of Man, the Isle of Wight, and the Isles of Scilly.
  • SUNDAY & SATURDAY Delivery Request for £9.00please contact us at fastdelivery@tco.co.uk to arrange it.
  • Collect from Dundee Store for £0

Delivery Information

  • Flexible delivery options available on request, please email us at fastdelivery@tco.co.uk arrange it.
  • We have a 2pm deadline for next (working) day delivery, if you miss this cut off please contact us and we will do what we can to make it possible.
  • Deliveries will not leave or be delivered on weekends or bank holidays unless special arrangements have been made.
  • Once your item has been dispatched you will receive an email with the consignment number.
  • Please do not book a joiner / fitter until delivery is received and all items are checked.
  • Orders with more than one item may arrive in multiple deliveries.
  • On arrival, we recommend inspecting the goods for faults/damages immediately and prefer to be contacted within 48 hours of receiving them to ensure a smooth returns process.
  • Collect from Store We can look out your order and have it waiting ready for collection. You will receive an e-mail to let you know when the order is ready to collect, all you need to bring is your order confirmation number. Please do not arrive before you receive the order update confirmation to tell you the goods are ready to pick up.
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International Delivery

We are happy to deliver our products anywhere in the world. We have customers from Australia, USA, European Union to name a few places.
We have a dedicated team that works with international customers and have been exporting goods for over 5 years. So you can be confident your parcel will arrive on time and in perfect condition. Delivery rates are automatically calculated at the checkout and depend on destination, size, content and the value of the order. Our team also works hard to provide customised rates on large / bulk international orders. If you have any requirements like this please get in touch and we will reply with a personalised shipping quote.